FAQ
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- Shipping & Delivery
- Most orders are shipped within 24 business hours directly from our warehouse in New York. As soon as we ship your order, you will receive an email with a tracking number. You can track your order directly on our website or through the carrier website.
- Privacy & Security
- Marytylor.com will never give, share or sell your email or any other information. Our website uses a 128 bit SSL encryption, so all of your order and account information are very safe. We value your privacy!
- Returns & Replacements
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- At marytylor.com, we carry only the highest quality products, and we know that you will enjoy using them. With that said, we offer a 100% 30 days, money back guaranty. If for some reason you are not happy with your purchase, we will be happy to refund you your order total or exchange it for something else.
- All international shipping charges (from outside of the United States) cannot be refunded. If you wish to return an item, simply send us an email to: support@marytylor.com and we will send you the return address right away.
- Broken or damaged products:
We understand that some of the products that we ship are fragile. If you receive an item that was damaged during shipping, please contact us right away via email at: support@marytylor.com or by phone at: 518-444-0434 Monday to Friday 9am to 5pm Eastern Time.
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