Mary Tylor FAQ
Shipping & Delivery
Most orders are shipped within 48 business hours directly from our warehouse in Florida. As soon as we ship your order, you will receive an email with a tracking number. You can track your order directly on our website or through the carrier website.
Privacy & Security
Marytylor.com will never give, share or sell your email or any other information. Our website uses 128 bit SSL encryption, so all of your order and account information are very safe. We value your privacy!
Returns & Replacements
- At MaryTylor.com, we carry only the highest quality products, and we know that you will enjoy using them. With that said, we offer a 100% 30 day, money-back guaranty. If for some reason you are not happy with your purchase, we will be happy to refund you your order total or exchange it for something else.
- Customers are required to pay for the return shipping on any orders/items they wish to return.
- All international shipping charges (from outside of the United States) cannot be refunded. If you wish to return an item, simply send us an email to: [email protected] and we will send you the return address right away.
- Broken or damaged products:
We understand that some of the products that we ship are fragile. If you receive an item that was damaged during shipping, please contact us right away.
Via Email At:
By Phone At:
Monday to Friday 9 am to 5 pm Eastern Time.
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