faq

Castile soap is generally gentle and suitable for all skin types, including sensitive and allergy-prone skin. Extremely dry skin may want to do a patch test first to double check.

There are a few Restrictions to 'Free Shipping'. 1. The total of the order before shipping and taxes must be at least $59.00. 2. The Shipping Address must be in the continental United States. 3. The Shipping Address cannot be a PO Box. During the shipping process if any of the above are true a Mary Tylor Naturals Team Member will be reaching out to you about your shipping options.

Most orders are shipped within 72 business hours directly from our warehouse in Southwest Florida.

As soon as we ship your order, you will receive an email with a tracking number. You can track your order directly on our website or through the carrier website.

Marytylor.com will never give, share or sell your email or any other information. Our website uses 128 bit SSL encryption, so all of your order and account information are very safe. We value your privacy!

At MaryTylor.com, we carry only the highest quality products, and we know that you will enjoy using them. With that said, we offer a 30-day, 100% money-back guarantee. If for some reason you are not happy with your purchase, we will be glad to refund you for your order.

Customers are required to pay for the return shipping on any orders/items they wish to return.

All international shipping charges (from outside of the United States) cannot be refunded. If you wish to return an item, simply send an email to our Customer Service Email and we will send you the return address.

We understand that some of the products that we ship are fragile. If you receive an item that was damaged during shipping, please contact us right away.

518-444-0434 Monday to Friday 9 am to 5 pm EST.